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FAQ's

Find answers to some common questions asked by our customers.
If you can't find what you are looking for please Contact Us.

  • 1. How do I select the right pallet wrapping machine for my business and what do they cost? READ MORE

    At FROMM we manufacture and provide a wide variety of pallet wrappers for all different requirements and needs. A FROMM pallet wrapping machine will reduce your labour costs and stretch film spend, increase production output and help OH&S incidents.

    The first question we need to determine is your production output and how many pallets per day you need to wrap. If you are wrapping less than 15 pallets per day, this is possible with a machine from as little as $5000. Wrapping more than 16 pallets a day and stretch wrapping machines range and functionality from $8,000 to $20,000 depending on a few factors.

    Factors that we would need to know are the environment in which the machine would operate, the product that needs to be wrapped, if you are wrapping a standard pallet or is it odd sized and oversized? All of these factors form part of selecting the right pallet wrapper for your business.

    To find which strapping machine is right for you check out our Fast Product Finder

  • 2. Why is stretching the film so important? READ MORE

    At FROMM we manufacture and provide a wide variety of pallet wrappers for all different requirements and needs. A FROMM pallet wrapping machine will reduce your labour costs and stretch film spend, increase production output and help reduce OH&S incidents.

    The first question we need to determine is your production output and how many pallets per day you need to wrap. If you are wrapping less than 15 pallets per day, this is possible with a machine from as little as $5000. Wrapping more than 16 pallets a day and stretch wrapping machines range and functionality from $8,000 to $20,000 depending on a few factors.

    Factors that we would need to know are the environment in which the machine would operate, the product that needs to be wrapped, if you are wrapping a standard pallet or is it odd sized and oversized? All of these factors form part of selecting the right pallet wrapper for your business.

    To find which strapping machine is right for you check out our Fast Product Finder

  • 3. How do I know if I have wrapped my product correctly? READ MORE

    This is where FROMM Packaging is different to other packaging equipment manufacturers in the market. With our FROMM Advantage service, we work with you to ensure your packaging machine is working effectively and packaging your goods correctly to ensure every shipment arrives at its destination safely. Some of the methods we use to test wrapping effectiveness include:

    1. There are formal guidelines set down for the securing of product under the load restraint guidelines - ntc.gov.au . Most of these guidelines are for transport and transportation, however it’s a good policy to follow for two important reasons. Firstly by following the NTC logic you can be confident that your system and securing of loads, does not affect the load restraint detrimentally. Secondly as you are moving product around your warehouse, or at your customers, you can be confident that any local accident (i.e. forklift) your product is secure and safe.
    2. FROMM Testing – Your secured load should be able to withstand 0.8G of stress in the forward direction, and 0.5 G of stress in the side or reverse direction as a minimum. On site Fromm can assist you with some static tests to confirm that the stretch film applied can withstand these parameters.

    If you would like some assistance, please don’t hesitate to contact Fromm Packaging today.

  • 4. What is the difference between a strapping tool and strapping machine? READ MORE

    A strapping tool is a battery or pneumatic hand held device which requires an operator to apply the strapping around the product and using the machine tighten strapping, apply tension and seal. 

    A strapping machine is bespoke technology which is usually used as part of a process or manufacturing line. Strapping is fed around the product automatically by the machine, and applied with correct tension and sealing for an optimized product.

    Automated strapping machines have a lot of "plug in" technologies such as bearer inserters, top and or bottom corners, top, and or side compression to square the load.

  • 5. Can I create a bespoke packaging solution for my business? READ MORE

    Yes of course you can. One of our experienced technicians can visit your site to discuss your requirements and will design a packaging system that will grow with your business. All custom machines are designed in Australia and manufactured at one of Fromms European manufacturing plants under strict quality assurance standards ISO 9001 and ISO 14001.

  • 6. Can I recycle used strapping? READ MORE

    Used strapping can be recycled. Recyclers will usually ask for clean uncontaminated material chopped and placed into a sack. Fromm offers a strap recycling machine which can turn used strapping into a recyclable asset, reducing customer waste costs and assisting in meeting social and environmental obligations. These strap choppers can be rented or purchased. Click here for more information

  • 7. How do I avoid my export shipments arriving with water / damp problems? READ MORE

    Moisture inside international shipping containers is an age old problem. Because of our location on the globe, much of Australia’s exports cross the equator, meaning high temperature, high humidity on the oceans of the world. Conditions at sea can create “container rain” inside shipping containers, which damages important export cargo.

    Exclusive to Fromm Packaging Australia, Active Mineral MBD-99 desiccant protects your cargo from moisture contamination. Active Mineral MBD-99 Cargo Guard is specially formulated to lower the dewpoint inside shipping containers to guard against moisture damage whilst in transit.

    The active mineral MBD 99 provides the following benefits:

    • inhibits the formation of mould, mildew, rust and corrosion.
    • prevents humidity and moisture from weakening cartons and labels. provides over 60 days of moisture protection and is guaranteed to absorb up to 65% of its own weight in moisture.
    • Ideal for use in ocean, truck and rail shipping containers.

    Click here for information on the Fromm Packaging Shipping Container Desiccants  

    Container Desiccants

  • 8. Do you provide product testing? READ MORE

    Yes we provide a range of product testing services. Please click here to see more information.

  • 9. Can I install my own machine? READ MORE

    You will need a fair bit of engineering and local knowledge to install any bespoke technology, but in principal you can. We would recommend that Fromm provide assistance with the system “start-up” which will make commissioning easier and faster.

  • 10. How often should I service my machine? READ MORE

    Minimum of every six months, but many machines have different service intervals depending on conditions, so ask your Fromm service technician.

  • 11. What’s the difference between a force to load and power pre stretch pallet wrapping machine? READ MORE

    A force to load machine, offers little stretching of the film and would normally be recommended for low throughputs. (ie less than 15 pallets per day). We have developed a special HYBRID film to get the best results out of a “force to load” system. A pre stretch machines, does exactly what is says, it stretches the film through a series of rollers on the carriage, prior to the film being applied to the pallet. It will give you the lowest possible cost per pallet wrapped whilst maintaining the load integrity.

  • 12. Which strapping performs better, PET or steel? READ MORE

    There are three strapping materials, Steel, Polyester (PET) and PP (Polypropylene)

    Steel strapping has been the benchmark strapping/unitizing globally for many years.

    In the last 10 years PET strapping has taken the market by storm, replacing steel in probably all but the heaviest or hardest applications. It is safer, easier, strong, and meets the acceptable operational standards of all major Australian industry sectors.

    Steel is still used in very small products such as pipes and tubes, because the PET strapping tool technologies cannot strap very small bundles. In addition it is still used in hot environments where the strapping is in contact with hot products.

    Beyond these critical applications polyester strap, purchased from reputable manufacturers, using quality strapping tools or machines will deliver excellent results.

    PP strapping is normally used in light applications such as closing of small boxes, empty cartons, small light mixed pallets. It has a tendency to stretch beyond 22% of its original state, so is not suitable for compressing and holding heavy or large products.

  • 13. Is regular machine service covered under the contract term of a rental or rent/purchase? READ MORE

    We can tailor a rental agreement to include servicing in the one monthly fee.

  • 14. My machine has broken down, how long will it take to fix and receive all the parts? READ MORE

    If you are based in the Sydney, Brisbane and Melbourne metro areas we can have a service technician onsite within one business day. We have a wide range of spare parts available and can usually get you back up and running very quickly. Outside Sydney, Melbourne and Brisbane metro areas, we can still usually get somebody to you quickly. Telephone support is also available with many problems easily sorted on the phone.