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FAQ's

Find answers to some common questions asked by our customers.
If you can't find what you are looking for please Contact Us.

  • 1. WRAPPING SOLUTION QUESTIONS READ MORE
  • 2. What is a Pallet Wrapping Machine? READ MORE

    A Pallet Wrapping machine is economical and efficient way to of securing loads on a pallet. A Pallet Wrapping Machine will wrap your products on a pallet using a plastic stretch film to enable protection during transit and the best way of ensuring load integrity

  • 3. Why do I need a stretch wrapping machine? READ MORE

    From an WH&S prospective, try walking around a pallet waving a 3 KG roll of plastic, perhaps 10 revolutions and with a dizzy head you have probably answered your question. If your despatch department is wrapping multiple pallets per day, a simple stretch wrapping machine would make life easier and safer.

    Other important elements to consider are -

    From a presentation point of view pallets wrapped by hand are different almost every time when pallets wrapped by a machine present consistently. A stretch wrapping machine can unitise the a pallet to the same standard time after time.

    From a load integrity prospective, a pallet wrapped by machine you can regulate how it is wrapped and how much film you have applied to ensure load stability. When doing the same by hand, even with the most diligent employee it's hard to get it right.

    From an environmental prospective a wrapping machine will usually give you a better safer product using less plastic than by hand. Less plastic means less waste, simple really.

    From the all-important cost prospective, a machine can save you around 40% in film costs compared to wrapping by hand. Do the numbers just in film savings and you will see a benefit. Take into account what else your employee could be doing instead of walking around a pallet, you have productivity savings too.

    Finally, with COVID19 and social distancing laws in place, you can keep your employees separated by using machines and limit the need to gather in busy despatch areas.

  • 4. How much do Pallet Wrapping Machines cost? READ MORE

    The first question we need to determine is your production output and how many pallets per day you need to wrap. If you are wrapping less than 15 pallets per day, this is possible with a machine from as little as $5000. Wrapping more than 16 pallets a day and stretch wrapping machines range and functionality from $8,000 to $20,000 depending on a few factors.

  • 5. What are the benefits of a wrapping machine verses wrapping by hand READ MORE

    Lets face it, having someone running around a pallet, wrapping it by hand in a busy dispatch area can be a recipe for disaster. FROMM Packaging has created a detailed blog page with a range of different videos to showcase the benefits of wrapping your pallets by machine versus by hand.

    Click here to view the blog article

  • 6. What pallet stretch wrapping machine do I need? READ MORE

    FROMM manufacture and distribute a wide variety of pallet wrapping machines to suit most applications. Whether you need to wrap small or tall pallets, light or heavy loads, odd shapes and sizes we have a stretch wrapper to suit your requirements.

    We suggest you use one of our website tools to work through what pallet wrapping machine is best for your application.

    FROMM has formulated a great blog article showcasing the steps you need to follow on selecting the right Pallet Wrapping Machine for your business. Click Here

     

     

  • 7. My pallets are all different heights, how does a pallet stretch wrapping machine handle this? READ MORE

    Fromm has a wide range of Semi Automatic and Automatic Inline Wrapping Machines that are fitted with electronic eyes that detect the pallet height (regardless of the film colour or pallet). When the electronic eye no longer sees the pallet it knows it’s at the top so cycles down accordingly.

  • 8. What is pre stretch carriage and how will it benefit me? READ MORE

    Its called Stretch Film for a reason. Its designed to be stretched. Different formulations and different stretching systems (film carriages) give different outcomes.

    Pre stretch is the process of stretching the film in a pre stretch carriage PRIOR to applying it to the load to be wrapped.

    A FROMM film carriage, when combined with our machine grade stretch film, gives excellent repeatable outcomes. FROMM Stretch Film is capable of 250% stretch that represents great value for money converting one metre on the roll to 3.5 metres on the customer pallet.

     

  • 9. Can I have scales on my wrapping machine? READ MORE

    Yes, scales can be added to most wrapping machines and they can speed up the dispatch process allowing you to wrap, weigh and dispatch your goods within minutes.

    The scales sit within the wrapping machine and an additional wrapping machine option that we can install. FROMM can retrofit the FSW360 Pallet Wrapping Machine with scales.

  • 10. How do I know if I have wrapped my product correctly? READ MORE

    This is where FROMM Packaging is different to other packaging equipment manufacturers in the market. With our FROMM Advantage service, we work with you to ensure your packaging machine is working effectively and packaging your goods correctly to ensure every shipment arrives at its destination safely. Some of the methods we use to test wrapping effectiveness include:

    1. There are formal guidelines set down for the securing of product under the load restraint guidelines - ntc.gov.au . Most of these guidelines are for transport and transportation, however it’s a good policy to follow for two important reasons. Firstly by following the NTC logic you can be confident that your system and securing of loads, does not affect the load restraint detrimentally. Secondly as you are moving product around your warehouse, or at your customers, you can be confident that any local accident (i.e. forklift) your product is secure and safe.
    2. FROMM Testing – Your secured load should be able to withstand 0.8G of stress in the forward direction, and 0.5 G of stress in the side or reverse direction as a minimum. On site FROMM can assist you with some static tests to confirm that the stretch film applied can withstand these parameters.

    If you would like some assistance, please don’t hesitate to contact FROMM Packaging today.

  • 11. What’s the difference between a force to load and power pre stretch pallet wrapping machine? READ MORE

    A force to load machine, offers little stretching of the film and would normally be recommended for low throughputs. (ie less than 15 pallets per day). A Forced to load machine relies on the pallet pulling the film off the roll and through the machine with low stretch. We have developed a special HYBRID film to get the best results out of a “force to load” system. A pre-stretch machines does exactly what it says, it stretches the film through a series of rollers on the carriage, prior to the film being applied to the pallet. It will give you the lowest possible cost per pallet wrapped whilst maintaining load integrity.

  • 12. STRETCH FILM QUESTIONS READ MORE
  • 13. What is stretch film READ MORE

    Stretch wrap or stretch film is a highly stretchable plastic film that is wrapped around products, items or pallets to protect the goods during transit or storage. It is made from pellets of LLDPE resin.

  • 14. Is the Stretch Film you are applying, right for your load. READ MORE

    FROMM has a great blog article on this exact topic and it can be viewed here 

     

  • 15. What is the difference between FROMM stretch film and other competitors READ MORE

    The benefit of partnering with FROMM is that we offer a total packaging solution. Offering a wide range of stretch film, we meet the requirements across various industry sectors including logistics, construction, agriculture, distribution, beverage, food, and paper.

    Thanks to its high level of clarity, FROMM’s stretch film offers protection so you can improve packing and shipping efficiency. FROMM Stretch Film maintain high puncture resistance, clarity and retention. 

    At FROMM we guarantee that every roll of pallet wrapping film that you purchase is the same length as quoted in the FROMM Technical Data Sheet at a minimum. So if it’s a 2000 metre roll, you will get 2000 metres, guaranteed.

    Some stretch film resellers have up to 5% variation batch to batch. This could mean the difference of 100 metres on every roll.

    FROMM provide a technical data sheet for every style of film. The data sheet outlines all the technical specifications and states the amount of film on every roll.

  • 16. Why is stretching the film so important? READ MORE

    It is important as stretch film is designed to be stretched. It has a “memory” which means when you stretch it the film wants to return to it’s original size. Of course when stretching it 200%+ it does not return to it’s original length but it does tighten and this is what creates the tension to hold your pallet securely. Stretching the film also reduces the amount of film on your pallet, therefore reducing the plastic waste.

  • 17. What are the environmental benefits of owning a pallet stretch wrapping machine? READ MORE

    FROMM is focused on developing sustainable and environmentally friendly products.

    All FROMM Wrapping Machines and Stretch Film are manufactured to ensure pre-stretch film delivery is maintained to reduce your stretch film wastage, by up to 40% each year.

    We actively strive, to develop and produce packaging machines and consumables for a better planet.

  • 18. STRAPPING SOLUTION QUESTIONS READ MORE
  • 19. What is a strapping tool? READ MORE

    A Strapping tool is a method used to apply plastic or steel strap to a range of products, items or pallet to combine and stabilize the load.

  • 20. What is the difference between a strapping tool and strapping machine? READ MORE

    A strapping tool is a battery or pneumatic hand held device which requires an operator to apply the strapping around the product and using the machine tighten strapping, apply tension and seal. 

    A strapping machine is bespoke technology which is usually used as part of a process or manufacturing line. Strapping is fed around the product automatically by the machine, and applied with correct tension and sealing for an optimized product.

    Automated strapping machines have a lot of "plug in" technologies such as bearer inserters, top and or bottom corners, top, and or side compression to square the load.

  • 21. Which strapping performs better, PET or steel? READ MORE

    There are three strapping materials, Steel, Polyester (PET) and PP (Polypropylene)

    Steel strapping has been the benchmark strapping/unitizing globally for many years.

    In the last 10 years PET strapping has taken the market by storm, replacing steel in probably all but the heaviest or hardest applications. It is safer, easier, strong, and meets the acceptable operational standards of all major Australian industry sectors.

    Steel is still used in very small products such as pipes and tubes, because the PET strapping tool technologies cannot strap very small bundles. In addition it is still used in hot environments where the strapping is in contact with hot products.

    Beyond these critical applications polyester strap, purchased from reputable manufacturers, using quality strapping tools or machines will deliver excellent results.

    PP strapping is normally used in light applications such as closing of small boxes, empty cartons, small light mixed pallets. It has a tendency to stretch beyond 22% of its original state, so is not suitable for compressing and holding heavy or large products.

  • 22. How is plastic strap manufactured? READ MORE

    FROMM is a global manufacturer of Plastic Strapping with four plants around the world. FROMM Plastic Strapping is manufactured in our production centres using up to 98% recycled polyester bottle material on state-of-the-art extrusion lines. The majority of this recycled raw material is produced, amongst others, in FROMM‘s own plastic recycling plant Texplast GmbH in Wolfen. FROMM Plastic Strap is a sustainable packaging solution.  

    Click here view the manufacturing process in video format 

  • 23. Can I recycle used strapping? READ MORE

    Used PET strapping can be recycled. Recyclers will usually ask for clean uncontaminated material chopped and placed into a sack. FROMM offers a strap recycling machine which can turn used PET strapping into a recyclable asset, reducing customer waste costs and assisting in meeting social and environmental obligations. These strap choppers can be rented or purchased. Click here for more information

  • 24. What is plastic strapping made from? READ MORE

    FROMM has PET manufacturing capabilities around the world in 4 strategic locations.

    In each facility, we manufacture using 100% recycled and 100% recyclable PET flakes (RPET)

    In Europe we even collect our own raw material and process it in our own facility, reducing landfill and created a closed-loop market.

  • 25. What are the options for strapping equipment? READ MORE

    Fundamentally you have a manual, semi manual or automated process.

    Manual involves using hand tools such as tensioning devices and sealing devices ( sold separately) and a buckle or a clip to create the seal. Really only useful if you strap occasionally.

    The rise of battery operated strapping tools has simplified the application of strapping with the material tensioned and sealed within the tool. Modern batteries mean up to 400 plus cycles per charge and these light weight ergonomic devices are very popular.

    Automated processes are found in manufacturing and processing facilities such as timber mills, steel and aluminium smelters where cargo are not or do not fit onto a pallet. Growing in popularity is the rise of logistics and distribution where the application of strapping adds to the stability and also security of the cargo.

     

  • 26. What tension is right for my load READ MORE

    The strapping material starts in a plastic "state". By pulling tension you create an elastic "state" where the material can hold the load intact and withstand shock. Too much tension you lose the ability to absorb the shock and the load is at risk.  As a general rule of thumb, more than 35% of the total breaking strain of the material is needed to create the elastic "state". More than 80% of same hinders the material ability to absorb the shock. Talk to your FROMM on how best to measure and achieve the results you are looking for.

  • 27. SERVICE & WARRANTY QUESTIONS READ MORE
  • 28. Can I install my own machine? READ MORE

    You will need a fair bit of engineering and local knowledge to install any bespoke technology, but in principal you can. We would recommend that FROMM provide assistance with the system “start-up” which will make commissioning easier and faster.

  • 29. Do you provide product testing? READ MORE

    Yes we provide a range of product testing services. Please click here to see more information.

  • 30. How often should I service my machine? READ MORE

    Minimum of every six months, but many machines have different service intervals depending on conditions, so ask your FROMM service technician.

  • 31. Is regular machine service covered under the contract term of a rental or rent/purchase? READ MORE

    We can tailor a rental agreement to include servicing in the one monthly fee.

  • 32. My machine has broken down, how long will it take to fix and receive all the parts? READ MORE

    If you are based in the Sydney, Brisbane and Melbourne metro areas we can have a service technician onsite within one business day. We have a wide range of spare parts available and can usually get you back up and running very quickly. Outside Sydney, Melbourne and Brisbane metro areas, we can still usually get somebody to you quickly. Telephone support is also available with many problems easily sorted on the phone.

  • 33. GENERAL QUESTIONS READ MORE
  • 34. Why would I select FROMM over other supplies? READ MORE

    At FROMM Packaging we have built a reputation as the trusted packaging supplier in Australia and we go above and beyond to meet and exceed our customer needs. We take great pride in ensuring that we provide the right products and services to all our customers. 

    We have developed a new statement called FROMM Advantage. The FROMM Advantage is a list of reasons which define why FROMM Packaging is the global leader in end of line packaging solutions. 

    Click here to view the FROMM Advantage

  • 35. Can I create a bespoke packaging solution for my business? READ MORE

    Yes of course you can. One of our experienced technicians can visit your site to discuss your requirements and will design a packaging system that will grow with your business. All custom machines are designed in Australia and manufactured at one of FROMM's European manufacturing plants under strict quality assurance standards ISO 9001 and ISO 14001.

  • 36. How do I avoid my export shipments arriving with water / damp problems? READ MORE

    Moisture inside international shipping containers is an age old problem. Because of our location on the globe, much of Australia’s exports cross the equator, meaning high temperature, high humidity on the oceans of the world. Conditions at sea can create “container rain” inside shipping containers, which damages important export cargo.

    Exclusive to FROMM Packaging Australia, Active Mineral MBD-99 desiccant protects your cargo from moisture contamination. Active Mineral MBD-99 Cargo Guard is specially formulated to lower the dewpoint inside shipping containers to guard against moisture damage whilst in transit.

    The active mineral MBD 99 provides the following benefits:

    • inhibits the formation of mould, mildew, rust and corrosion.
    • prevents humidity and moisture from weakening cartons and labels. provides over 60 days of moisture protection and is guaranteed to absorb up to 65% of its own weight in moisture.
    • Ideal for use in ocean, truck and rail shipping containers.

    Click here for information on the FROMM Packaging Shipping Container Desiccants